Client Feedbacks

School feedback

20.03.2017

"Hi NA

I booked ski lessons for a week for my daughter in law Kirsty Daly.  She joined a bronze class with Brandon.  She enjoyed every day both for the inStruction and the friendship.  It gave her confidence and the motivation to continue each day.  She was keen not to hold up the group as she could see that some of the class were more adventurous.  Neige Adventure solved the problem by providing an additional instructor for a day.   This enabled all in the class to reach their full potential and it was appreciated by all.  She is keen to book again on her next visit.  Meanwhile she is motivated to visit the snow dome to ensure continuity.  Most importantly, she has been motivated to continue to learn to ski at the next level.  Having lessons were a key component to the future of our family fun.  She will be back next season!"

Yvonne 

 

19.03.2017

"Thank you Maud. John really enjoyed his classes with Darren and was pleased with his progress. He enjoyed his good humour and said he was very patient. Please thank Darren for us. 

Kind regards"

Olivia

 

 

16.03.2017

"Hello, 

I tried to leave a review on your site but couldn't find a link for it. So I'm sending it to you via email

We just returned from our Nendaz ski vacation totally happy with our NA experience.  Our 2 girls, 2 and 4 had Rick as their instructor who was just amazing with them! They both took private lessons and my 4 year was able to ski down the kiddie slope all by herself from day 2on. Honestly I couldn't be any happier with the results of 3 days of ski lessons. They both loved him and are totally into skiing. Hopefully we'll be able to ski with Rick next year again! He is a must if you have little children,  he really knows how to connect with them!" 

Best 

Annamaria 

 

06.03.2017

"I had a great time during the first timer snowboard workshop and the lesson was very usefull! :) My only advice is to put a bit more information on the site about the firstimer workshop. 

Compliments to the staff" 

Inge

  

 

02.03.2017

"Well, where do I begin?????? This will be long, as there are people to thank along the way, for our wonderful experience..........

So the beginning.....it was the first time for us as a family to ski, with two children, first timers, one boy of 14 and the other one 11 years old.

We drove to Nendaz on the Saturday, as we live in Switzerland, and went straight to the office in town where I met a wonderful young lady by the name of NINA. She couldn't have been more helpful with the booking for my older son, but more so with the potential booking for Zak, as we were not sure if we would get him into any ski boots, due to the fact that he has Downs Syndrome, let alone ski with and instructor, so she suggested we hire by the day incase it didn't work out with teacher or with the skiing, on a pay as you go sort of scheme, which for us was just wonderful and took away part of the worry.

SO! We were all set, lesson booked for the older one, Jakob, and off we went for the booking of the equipment etc. across the road. 

There, we discovered ANOTHER person who was just amazing with the two boys especially Zak, an English guy from up North with longish hair(sorry no name I'm afraid) who suggested we take the epuipment and see how we go with Zak. NO PRESSURE......He got Zak into his boots and helmet and it was just a relaxing easy going experience., so a huge thank you to him for that. 

We then discovered the person who was going to give Zak his first ever lesson, had to pull out, with a damaged knee, so we were left without an Instructor.

I returned to NINA and asked if she knew ANYBODY in Nendaz, who would have experience with Special Needs Children to teach Zak how to ski, as he can be very difficult, so someone with lots of understanding and patience was the essence. NINA was great as she knew someone WITHIN your own company, who would be able to help, so texted him.....the rest is history.

I cannot sing the praises of this person enough, and I was very disappointed that we as parents with a Special Needs Child could not find anyone anywhere with this kind of experience for Zak to Learn to ski. Yes, for disabled maybe, but he's not disabled, in fact very agile and able.

The person who took on Zak was DARREN, a Scottish guy who has been with you for the last 4 years I think he said.

HE WAS WONDERFUL with Zak and after 3 out of 4 days of lessons, booked per day depending on Zaks behaviour thanks to NINA, Zak was sking down the nursery slope, nearly by himself, and I gave permission for a video to be used on your website if need be, to promote the fact that you as a company can provide people like DARREN, for children like Zak. 

It was such a wonderful experience for me as a mother, to watch him go down on skies, with excitement and enthusiasm, thanks of course to DARREN. On the second lesson he was WALKING in his ski boots, which we thought he would never do, and certainly not in two days!!!! and looking out for DARREN on the slopes. His patience, understanding, kindness towards Zak and his know how of how to deal with children like Him, was outstanding, and for me to know he was in safe hands was very comforting, nothing was forced, and DARREN always managed to find a way of getting round ZAk during difficult times, by throwing snowballs or being pushed over in the snow by Zak, and just being a child with a child!!!!!!!! Wonderful to watch........This person is of great value to a company like your own, and infact nearly impossible to find, a Godsend to us, so look after him, as where he goes I I'll follow!!!!

What I don't understand is why DARREN is not promoted on your site with these unbelievable skills for children like Zak, with bits of equipment to help him to help them build confidence on the slopes and enjoy the snow and the whole mountain experience, like any other 'normal' child.

We are looking to go back in the next couple of weeks, of course to have more lessons with DARREN, to enforce what Zak has already learnt, and am so looking forward to spending time with them.

I definitely think you should be looking at promoting more about the resources you have for teaching special needs children to ski, as what makes them different to other children wanting to have fun outdoors on the slopes in the mountain air???? and think about more equipment to help them learn and to make it easier for the instructor as well, and to think about special packages or discounts for our children, as I have found it difficult at times to find the right people to do sport with our children in Switzerland, and it needs to be more accessible to them and easier for us as parents to find. Getting in contact with Special Needs Schools etc.

There was just one other person who needs to be thanked, and that was the instructor for Jakobs lessons, FIONA....who Jakob liked very much and had him skiing down the side of the mountain in 3 days!!!!!! He enjoyed her way of teaching, which made it easy for him to learn, and he absolutely loves the sport now, so a huge THANK YOU FIONA.

All In all, a fantastic experience thanks to all your staff, whom without this would not have been possible, so again a massive THANK YOU TO YOU ALL, a job very well done, and look forward to seeing you all again very very soon.

Many thanks"

Paula, Rany, Jakob and Zak

 

28.02.2017

"Hello!

I really enjoyed my ski course with Marc who is very professional and patient. 

Best regards"

 

24.02.2017

 

"We had a very enjoyable time. Both Jan and Will were great -  I am certainly a better skier than when I arrived in Nendaz  - and I would recommend both of them.

Kind regards"

Austin

 

 

17.02.2017

"Hi,

Isabelle and Francesca  had a lovely time and their feedback was that they really enjoyed it and had nothing negative to say at all – both Kim and Christina really looked after them – so our thanks indeed.

Kind regards"

Simon

 

09.01.2017

"Both my kids did a week of mornings and then a couple of further half days with NA.  They thought I was great, progressed a lot and want to ski with your school again. 

Happy kids - happy parents.

Thanks to NA staff for excellent tuition and making it fun." 

Chris 

 

 

04.01.2017

"We had a great time skiing & as usual the service we received from the initial fitting of the equipment & to the handback was excellent.

The booking process with Nina was simple as ever & the 3 ski lessons my family had with Fiona were superb & all 4 have commented on how well their skiing has come on in a short space of time & skiing reds with no issues mid-way through the week in some quite challenging conditions! 

Many thanks for your assistance & please pass on our sincere thanks to Nina & Fiona.

We hope to see you again in 2017/18. 

Best Wishes"

Paul

 

03.01.2017

"Hiya

We always book ski lessons with Neige Adventure - for the last 6 years -  our daughter loves the instructors and enjoys the lessons as she has grown up
Thankyou"
Sheona

22.03.2016

"My son Will really enjoyed the lessons. He had only skied once before 8 years ago and to begin with wasn't sure he would remember anything. Andre was very encouraging and after about 45 mins Will  started to get the idea and after the first lesson had the confidence to continue in the afternoons on the easier runs. On the second day I understand they went down a 'black' ! Will found Andre to be a very good teacher and got on well with him. So I would say it was well worth the money and next year we hope to be back with my daughter and do the same again

Regards"

Felicity 

 

22.03.2016

"My feedback is that Neige Aventure were fantastic in providing lessons and a great and enjoyable introduction to skiing. I wanted to give particularly good feedback to Annaleis and Andre – both were really good, patient and enthusiastic instructors."

Thanks again,

Lucie

 

14.03.2016 

"We have used NA for the last few years for some private lessons and have always found the staff in Nendaz extremely helpful and accommodating.

This year, both the person who took our booking was very professional and arranged our booking very quickly, politely and efficiently. Darren the ski instructor was superb, he was very patient and fun for our son.

Also we hired our sons equipment through On the mountain and the equipment was of a high standard and the staff were very helpful when we had to change the boots for a different size!

We hope to come next year and will definitely book our lessons through NA and equipment through On the Mountain!

Best regards"

Penny

 

10.03.2016

"My children have followed lessons at NA in Nendaz for the last 5 years and they enjoy it every time. The lessons are fun, challenging, well organised and we enjoy every single year. They’ve even made good friends who they keep up with back home, so it ticks all the boxes. We’re looking forward to skiing next year already!"

Caroline 

 

27.02.2016

"I am happy to report that our experience with Neige Adventure was great! The communication and organisation were efficient and clear, and the whole process was very smooth. We particularly appreciated our 2 days of lessons with Pascal, who is really a fantastic teacher; he was patient, enthusiastic, and encouraging, and after 2 days we went from complete beginners to having the confidence to tackle red pistes alone. He really gave us the tools and confidence required to make the most of our week in the mountains, thank you Pascal!

All in all, a great experience with you guys; keep up the good work!

All the best,"

Rob

23.02.2016

"We have been coming to Neige Aventure for ski lessons and equipment hire for many years, and we have always loved the service and the team.  The equipment is always great and your staff are very knowledgeable and obliging.  The ski instructors are always great too.  I had a few great lessons with Rich, who is a great instructor and really cares about his classes.  My daughters loved being with Rick, Donald and Jeanne and they made some great progress last week.

Please extend my thanks to all of your team for their kindness, professionalism and for making it all such fun!"

Declan

22.02.2016

"Hi,

I would like to say how fantastic the instructors from Neige were.  I joined Virginie for my lessons.  I am a very nervous skier and she was lovely and patient with me and helped me progress in my week.  All of which she did with a lovely smile and friendly attitude.  My daughters aged 9 and 12 were with Tom and Mark,  They loved their lessons and progressed a lot within the week.  The instructors were kind and a lot of fun.  We hope to return again to Nendaz and would definitely use Neige again.

Thanks so much."

Gayle 

 

22.02.2016

"We’ve always used NA since buying an apartment in Nendaz in 2008. We use NA winter and summer and always excellent service.

Having a base at Siviez is a great help whilst the link is out too

Kind regards"

James

22.02.2016

"Hi,

As last year we are so happy with Brandon, he is so motivating and really good at explaining the technique and positions etc.

The boys love to ski with him! Really hope he will be here next year as well!

Thank you for everything! 

Best regards"

Vincent

21.02.2016

"Pablo was a brilliant instructor for our kids. They were all very taken with him and each morning he made a point of asking me if there was anything that I wanted him to focus on.

He was happy to meet us in Siviez which was a great help for the parents and children.

I will not hesitate in referring NA (and the ski hire at On the Mountain) to friends.

Kind regards"

Peter

 

21.02.2016

"Hello

I'm pleased to say we were very impressed with the tuition we had last week skiing in Nendaz

"Loan" was the instructor for my wife Sarah and I and we felt we achieved lots in the three lessons, meeting our objectives of skiing parallel and also safely descending down the mountain

"Kym" was the instructor for my daughter Mackenzie (10) and Harry (7). Both progressed really well during the week, culminating in them all skiing down the mountain on Thursday.  But more so they really enjoyed skiing with kym and couldn't wait to see her each day. 

So we had a great time and would thoroughly recommend your ski school to others!!

All the best" 

Richard

 

21.02.2016

"Hi

My son really enjoyed his course.  He found Mark to be a great instructor and it is clear that he learned a lot for him.  I also saw a marked improvement in his freeride skills (confidence on steep pitches / jumps ) Mark did well to juggle the group which has kids from 9-14 years in.  My son is now really keen to progress his Freeriding tuition next year and we will very probably book again with you.

Thanks"

Rob

 

21.02.2016

"As returning customers, we were more than happy with the service we got from yourselves, from renting ski's to having great personal tuition from Rich, he is the best!

See you next year

Kind regards"

Naomi 

 

21.02.2016

"I was really impressed by the company's flexibility as my partner and I originally booked snowboarding then changed it to skiing and then also had to change the date. At each step the staff were super friendly and accommodating!"

Megan

21.02.2016

"Brilliant as usual, great service and instructors 3 years running now. We'll be back next year.

Thank you."

Erica

 

21.02.2016

"My children and I had the most fantastic ski holiday, mainly due to the instruction we received. 

Vergenie is a brilliant teacher, very calm and patient, and very able to accommodate the differing levels and languages in the class. She gave me lots of confidence, and I feel that I definitely improved under her tuition. I would have no hesitation in recommending her. My children were very happy with Laurent, who taught them enough skill and confidence to snowboard down to Bob's Bar after only 4 lessons. They were very happy with that! 

Nina was lovely to deal with, and all our requests were dealt with a 'can do' attitude. Our equipment was great, particularly my ski boots which were stunning - comfortable and warm, and looked as though I was the first person to use them. 

A big thank you to all

with best wishes"

Tanya 

 

21.02.2016 

"Hi

We just had our 9yr old son 7yr old daughter and 4yr old w NA for the week. 

Alongside our friends family too.

The older children had a great week, lots of fun and were very pleased to learn lots of new skills on their skis and around the mountain. The excursion day on Friday was particularly useful and fun for them to get out of Nendaz and for us as parents to now know and be confident the areas we could safely ski with them. The instructors were kind and informative and if English wasn't their first language we were impressed with their language skills. We were confident and happy to leave the kids in NA care.

For our 4yr old Isla we felt the set up with the mini kids club was perfect and allowed us to do full days skiing and care and thus she could really improve with her mobility on the slopes. The carers at mini club were

Lovely with the children and very caring and listened to us as parents about any concerns.

We have a chalet in the village and NA would definitely be our first choice for future ski tuition for our children and would recommend it in a heartbeat.

I know my friends who visited with us were equally impressed and the tutors successfully managed to get a teary under confident child at the beginning of he week into a child who was proud of her achievements and tackling the mountain with a huge smile on her face by the end of the week.

Many thanks we look forward to booking with you in future

My son Daniel particularly clicked with Rick his tutor he had a great rapport with him 😃⛷❄️

Many thanks" 

Laura 

 

20.02.2016

"As always we have great satisfaction with Neige. Isabel was raved about by  both Mina, aged 10, and the teenage boys aged 13 - 15 who had her separately. She was very good at instruction on all terrain including off piste and piste technique.

The teenage boys really enjoyed Andre for off piste and freestyle technique. I think he is particularly good for that age group.

Hope this helps"

Rachel

18.02.2016

"Hi,

Thanks very much for your help with ski equipment and lessons.  The equipment was ready and quickly picked up.  The lessons, with Tom W, were great.  He was patient, very good at diagnosing our problems and sorting them out.  Our skiing improved greatly with his teaching!"

Michaela

 

17.02.2016

"Dear NA,

Indeed, I had a fantastic week in Nendaz.

The online booking was very simple, clear and hassle free.

The ski rentals was conveniently located. The staffs were very professional and efficient. 

Great time with my ski teacher Nora, young, very patient and motivated. Although we had a large mixed age group, Nora managed to get us all going on all weather and finished safely! Would have appreciated better if  our group was strictly young adults/ adults. 

I liked best the last day of excursion, discovering other slopes.

Look forward to the next winter!"

Best,

Yvonne Yap

 

17.02.2016

"Hi

My son, Lucas and daughter, Ariel were lucky enough to spend a wonderful week – ‘the best week in the snow I’ve had’ said Lucas – with Phil on the Snowboard courses.

I have never seen them so eager to get to their lessons and the rapport they developed with Phil was testament not only to his skill as a rider, but also to his encouraging & playful personality.

Lucas had originally wanted to do Freestyle, but this was not available  due to low enrolment (perhaps due to cost???), however he never mentioned this once.

Many thanks and see you all again!"

Paul

 

15.02.2016

"Hi

Thanks the ski school for Sam went very well.  His instructor was Fabian.  

We used Brandon Smith for private lessons and we think he is a very good instructor, especially with the children.  

We would not hesitate to use or recommend either the ski school or Brandon again next year.

Kind Regards"

Kelly

 

15.02.2016

"Thanks for your email.

I just wanted to thank André for the fantastic ski lessons. He is a great instructor and I thoroughly enjoyed the week spent with him. André went above and beyond the call of duty and I feel that there was a huge improvement in my skiing. 

Thank you André!"


Miren

 

15.02.2016

"Good afternoon,

Our son Xander Robin Fisher ended up in the ski class of Rich Wright.

He  was very happy about his ski teacher and it was very difficult for him to quit his ski course on Friday night.

Xander Robin enjoyed himself so much and was highly motivated every morning to go back to Rich. He really did have a lot of fun.

Also Marteen gave him a couple of private snowboard lessons on Tuesday and Wednesday afternoon, and the

Same happened.

So as every year, we were pleased by your help and care and see you of course next year."

Ariane 

 

15.02.2016

"Hi,

Thanks for your email. I just want to say that, once again, our experience with Neige Aventure has been fantastic. From the very beginning when I booked online to the very end with the medals ceremony, including the "check-in" at the shop and the rental of the equipment.

Special words for Loan and Ed. Both of them great teachers and fantastic persons.

We will be back.

Thanks!!!"

Fernando 

 

08.02.2016

"I just wanted to send a quick email to say how wonderful Isabel was last week. Her kindness and patience made all the difference to my week and meant that I had a really enjoyable week. 

Isabel is a fantastic teacher and such a lovely person, I was very pleased to have met her and had the good fortune of having her as my teacher. 

Many thanks,"

Lisa

 

31.01.2016

"Hi Neige Team 

Had an amazing time this week in my group snowboard lessons 

Laurent was super helpful and knowledgeable and I feel that my snowboarding improved a lot! 

Thanks for a great week"

Hannah

 

25.01.2016

"Hi there,

We very much enjoyed our recent trip to Nendaz thank you, and was made even better by the excellent service received from NA. My little boy very much enjoyed the kids mini club and at 3 and a half can now ski and managed to ski with me and my partner down a blue (and partly red) run so very impressed!

Our instructor (Rich Wright) was also an excellent and hightly rated and we appreciated his flexibility and advice on days where the weather was bad.

Many thanks"

Emily

 

18.01.2016

"thank you very much for your request for feedback. It is always a pleasure to provide feedback to those who want it, and it is a sign of a well-managed business that you contact me to request it.

I was in some difficulty, as my family decided to arrive on a Monday and so were too late for the school start at the Ecole Suisse de Ski. I have been using them for more than 15 years at least and was quite disappointed that no-one wanted to help. On the way home I decided to pass by Neige Aventure, which I had never used. I met Nina, to whom I explained the situation and couldnt have been more helpful. We had several beginners of different ages, a snowboarder, and 2 refreshers, and she organised everything in such a proactive and friendly manner.

She showed great patience and flexibility and managed to co-ordinate all the necessary times and private lessons for 6 days. The ski teachers and snow board teacher (Phil) were very competent, charming and managed the kids extremely well. They were delighted to learn individually and made very good progress during the week. It was equally pleasing that they received books with details of their achievements,

We were extremely pleased with the level of engagement and competence of your staff both in the support office and the ski teachers, I would highly recommend you and will use you again in the future, without doubt.

Should you require any further information please do not hesitate to ask.

Kind regards,"

Karen 

 

05.01.2016

"We were all originally in a group run by Will, with help from Dan but after our first day my wife then moved into another group run by Jamie and Fiona. I can honestly say that all of the guys who ran our ski schools were excellent. They took time out to ensure that we were all happy, and most importantly having fun. My wife advised that when she joined Jamie and Fiona’s group, they were excellent. After her first day she was short on confidence but by the end of the second she was talking to me about another skiing holiday in the future. This is a testament to the great work that they did, not only ensuring that she built her confidence but also having fun at the same time.

Will and Dan were also excellent throughout. It was amazing how much they could improve our skiing, having only skied once in the UK before our holiday. They ensured that we all had fun as well, which was great for us all. Please ensure our thanks is passed on to them both as they are excellent coaches and employees that your ski school should be proud to have working for them. Please pass on my best to Will, with good luck for the progression in UK freestyle skiing. From talking to him it was great to see a young person with so much enthusiasm and passion for a sport. Also, best of luck to Dan with his level 2 qualification. One last mention to Brandon, who I met in the bar through Will. For comedy value alone that lad deserves a pat on the back!!!

We had a great holiday and thanks again for being part of our experience. Top work.

Thanks"

Rich

 

04.01.2016 

"I have nothing but the highest praise for your company and staff 

I have skied before (around 2008) but injured my left knee on day two of my trip and then later the same year I snapped the cruciate ligament in the same knee; I needed surgery to repair it.

In 2012 I tried once more but on my first trip up the mountain was petrified of injury so having got myself down didn’t have the nerve venture back up. (prior to both trips I had a course of lessons in the UK).

This time I searched the internet for a ski school with good reviews and selected Neige. I emailed and explained my ski history and level of fear and was dealt with by Nina Briot. Nina was really supportive and helpful; she suggested a 1-1 lesson on arrival followed by ski school for the week if I was confident enough to continue. Nina was able to reassure me that the 1-1 would give me the confidence to enjoy my holiday and have another attempt at enjoying the mountain. I later discovered that the company we had booked our holiday through, OTP, also used Neige and our ski equipment hire had been booked with you.

A large group of us arrived on Boxing Day and on arrival collected boots, skis and helmets from your shop (under Tchin Tchin). The staff were really jolly and very helpful. They explained how boots were fitted and provided some good advice to those who brought some of their own kit. It was a good way to start the week with such friendly staff. I popped across the road to your office where I met Nina; she was lovely and again reassured me that my 1-1 lesson would be fine. I was advised that the school had moved to Siviez due to the lack of snow and given good advice regarding getting an early bus.

On Sunday afternoon (27th) I had my 1-1 lesson with Marc. Marc initially instructed me on the nursery slope and then took me up (and down!) the blue run at Tortin a couple of times. I was nervous and slow but with his tuition and help I gained the confidence to continue into ski school for the rest of the week.

On Monday I returned to Siviez where I met Rich (Richard Wright). Rich is such a lovely man, so keen and enthusiastic. He had a wonderful way with us; he quickly established everyone’s experience, fears and expectations and assured us that we would all be fine and that we would all be skiing before too long. Two of us had been previously injured skiing and were fearful and he provided us with constant reassurance. We spent the day on the nursery slope and then progressed up the mountain for the rest of the week.

My son Ed (age 22) had never skied before. He entered a beginner class on Monday and turned out to be the only student. He spent the lesson with a guy who was over from Utah; Ed described him as really friendly and personable and found him to be an extremely good teacher, so much so that Ed joined our group for the rest of the week.

Rich was such an excellent instructor and I feel really lucky to have been in his group. He gave Ed and I the skills and confidence to ski on our own at Siviez after lunch on Tuesday (only the second ever day Ed had skied and after only his second lesson).

On Friday we had our excursion day with Rich. Rich was able to allow my wife to join the group for the day. We skied for a warm up and then Rich took us up to Mont Fort for the view and for the experience. This was such a treat and something we probably wouldn’t have otherwise done. We then went across to Lac des Vaux for lunch and to ski both red and blue runs. This was such a wonderful day; Rich continued to coach us when needed and my wife had “the best day ever”.

Rich is a truly gifted teacher and communicator. He is passionate about skiing, your company and Nendaz. He is responsible for giving us a truly wonderful experience and I am extremely grateful. Thanks to him I can’t wait to have the opportunity to ski again and would love to return to Nendaz.

I can’t speak highly enough of the service we received, particularly from Rich who is a credit to and great ambassador for your company.

Thank you so much,"

Andy

 

04.01.2016

"Firstly, thank you for booking us all in at what was short notice. 

I had private lessons with Richard and I found him to be patient and very helpful. He ensured I was safe at all times and went over the bits I was unsure of over and over until I understood. 

Richard has a great personality which really helped me relax out on the slopes. He made me feel at ease and I trusted what he was saying. I have made progress on my skiing thanks to Richard.

I would definitely book with Richard again when we come back out to Verbier 

Kind Regards,"

Harmail 

 

04.01.2016

"We found your service in terms of the booking of lessons & equipment excellent, the collection & return was also stress free, always a bonus. 

Brandon was the instructor for the rest of the Group & they all looked forward to their lessons & all of the groups skiing ability had improved immensely over the week, I took them over to Verbier on our last day & I was amazed with their progress!

Thanks for all of your help, we will be back very soon!"

Paul

03.01.2016 

"It was indeed a good holiday for us. My son really enjoyed the lessons and skiing. The team was very helpful and accommodating. The instructor, Benjamin, was very good with the kids and my son learnt a lot with confidence. We will be back next year again to continue the lessons. 

Thanks very much for a wonderful time! Happy new year!"

Runeeta

An old Chinese proverb says “All men are equal but some are more equal than others”.

I would like to say that all ski schools and rental shops are equal, but some are more equal than others and that is why I have been a Neige Aventure customer since 1993!”

Chris V R - Belgium.

 

23.03.2015

“I cannot rate our experience with NA highly enough. From online booking to speaking with Hannah in advance to our day of arrival and getting skis and instructions for lessons. Margot and Edward toom great care of our children and did a fantastic job. I have mentioned your company and the great service in the review I completed for the apartment we stayed in.” 

Omar

 

07.03.2015

We were very satisfied about the lessons and the ski hire from NA!

Thanks for our great holiday!”

Katia

 

“We had a great time in Nendaz and as usual the girls (Bella and Iona) had a wonderful week learning to ski better than us (oh no!), this time with Tom and Lou in red. This is the fourth time they have had lessons with you and we are so pleased every time about what the girls learn and how they learn it. Your team always seem to get the balance exactly right and it’s great to know that, even though this is a physically tough holiday with early mornings just like school, they have a great week and get so much out of it. Our compliments on your professional and fun organisation!”

Caroline

 

“We thought Nathan, who was Ruby’s ski instructor, was fantastic.  He was just want Ruby needed.  He gave her not only the confidence to ski more but also made it fun.  Ruby came back after every lesson saying she had had fun that day and was looking forward to the next.

We were equally impressed with NA.  The staff always seemed to be upbeat and happy to help whenever we had questions. Very nice.

We will definitely be using NA from now on!”

Jon

 

“As always our grandchildren loved the ski school and Alex, who was fortunate to be in a class of only 3, made excellent progress.

We have used your company for many years now and are always delighted with the professional and friendly instructors. It is very important that they are native or near native speakers too. Your staff in the shop are also very good and extremely helpful as are those booking the classes.

Having a chalet in Nendaz means we get lots of visitors and we always point them in your direction.”

Jennifer

 

26.02.2015

“Many thanks to all the staff, from the desk staff who always seemed to find a last minute instructor for us, to the boot and ski fitting staff who ensured our kids had well fitting boots and funky skis, to the instructors who brought out the best skiing in all of us!

Looking forward to next season already!” 

Shenoy

 

27.02.2015

“We had a great time last week and have pleasure in providing feedback on some ski instructors:

Rich- our son Luca Boot was in his group. Luca was initially very apprehensive about being in an adult group (he is 13) but Rich made him feel welcome, secure and involved. Luca loved the lessons and progressed well- really building his confidence. 
Tom- Tom was our family ski guide in the afternoons. He was intelligent, sensitive and supportive. He taught us well, my skiing improved significantly and the children felt stretched but comfortable. Tom made the biggest contribution in the week in terms of teaching us all technically- he was great and we would definitely book this sort of group session again.

Sam- our son Enzo Boot absolutely adored Sam. Enzo found Sam funny, kind and gentle, and Enzo progressed significantly as a result. Enzo cried on the morning that we left because he did not want to leave Sam & continued crying throughout the day which is very unlike him. A photo of Enzo with Sam is now my phone screen -saver! Please can you pass on our thanks to him and tell him that Enzo asks after him each day and was insistent that I passed on feedback by email

To the admin team, you made booking easy and all ran smoothly during our week. We'd love to return & have no hesitation recommending your instructors and the school.

Margo

 

26.02.2015

“Only good things to say about Neige Adventure… all your staff were unfailingly helpful and accommodating.
Both the girls instructors were kind and fun and listened carefully to my comments about where I felt they needed improvement and acted on their skills accordingly. They both had a brilliant week.

Hannah in the office was lovely and was particularly helpful and managed a complicated refund with extreme patience.

Thank you very much for a great addition to our holiday and we look forward to booking with you again next year.”

Emma Graham

 

25.02.2015

“We had a great holiday in Nendaz this year, and the lessons worked out very well for the kids.
 Katie (9 years) was taught by Chloe, whom she loves, and she improved a lot this year.
 Emer (6 years) was really enthusiastic about her skiing.  Last year, she was quite nervous, but with Cameron teaching her, she couldn’t get enough!  She was so proud to get 36 points out of 36 on her score-card, and keeps telling us that she was the first member of the family to get top marks at skiing!
 I was unfortunate enough to have an accident on my first day of lessons which stopped my skiing for the whole week.  I was very disappointed by this, and it did ruin my holiday.  However, I will say that Richard was very kind about it, and texted me continuously throughout the week to check on my recovery.  This was very kind and I appreciated it.  I also was impressed that you refunded my remaining classes, and my ski rentals, without any fuss. 
So overall – a very good experience with Neige Aventure.  Looking forward to next year.”

Declan

 

 

17.02.2015

“Both the boys (Vincent and Theo) and Caroline was VERY happy with their lessons with Brandon Smith, Super professional and fun and motivating. They had a GREAT time and we will ask for him again whenever we have someone need instruction.”

Lena

 

17.02.2015

“Thank you, my two older children really enjoyed skiing with Brandon.  He is a great teacher and also keeps it fun.
Sam was in David's beginner class and progressed very well during the week. David did a great job too.

Thanks again, I would definitely recommend NA and the above instructors to friends.”

Kelly

 

30.01.2015

I would be delighted to give you some very positive feedback about both the ski and equipment hire and my week of ski school for the week beginning 12th January. I have been coming to Nendaz for 5 years now with a friend who is both a chalet owner and an experienced skier. She recommended Neige Adventure for my first visit and I have used them ever since. I have always felt comfortable and never been rushed in the hire of equipment. The team have always been extremely friendly knowledgable and helpful. My week of ski school this year with Chris was excellent. There were just 3 of us in the group and he got it exactly right. I felt completely safe with him and by the end of the week felt I had really moved forward with my skill level.

I will look forward to using Neige Adventure again next year.”

Anne

18.01.2015

“Our instructor Isabelle was amazing really made the week lovely for us as beginners! She accommodated the lessons to the different abilities! Lessons were very good and we have finished the week all being able to ski! A huge thanks to Isabelle she made the week, easy, fun and enjoyable.

Thank you neige adventure

Dhvani

 

06.01.2015

“Simply exceeding all possible expectations!

Not only I have experienced a professional and welcoming attitude from NA administrative team, but as well got two snowboarding instructors (Gilles for 1 class & Tibor for 5), who made me fall in love with the sport. There was never a moment, when I felt that me being an absolute rookie was making both guys to feel bored. Their friendliness and so-called Olympic patience made the snowboarding classes an exciting adventure. Whenever any of my co-students or myself were experiencing a fall-down, they did both: supported on raising up and trying again, as well as explained the mistakes in detail.

With my greatest pleasure I will advise NA to my friends and colleagues as a place, where both sports and people matter. 
I wish NA the best of luck and already now am looking forward to coming back later this year to continue the course with your school.”

Marina - Netherlands

 

07.01.2015

“As always a very good week of ski school for Fyfe, Logan and Autumn. My kids love NA and enjoy every minute they are there, including lunch! 

We had Will and Herve this year and both are very good teachers. We have probably seen the biggest improvement in Fyfe and Logan. Logan used to be a steady eddie kind of girl but is now keeping up with her siblings and trying out more challenging terrain - so thanks to Will. 

I have to say a big thank you to the lunchtime crew - Matt, Darren and Tibby - it's a challenging task feeding and looking after all those kids but they do it so well and the kids love them.” 

Alanna

 

08.01.2015

“This is the second time that we have used your ski classes for our 4&6 year old daughters and I can honestly say that they love their time with you!  Tibbie was a massive hit as was lou with our girls and I can definitely recommend your ski school!”

See you next year!

Claire

 

“Dear Neige Adventure Team,

Our holiday this year was the best ever! 60 people enjoyed great conditions, fantastic snow and Nendaz never lets us down year after year! Your service was perfect! Very good equipment and helpful and pleasant staff made looking after 60 people simple. Everyone who took lessons said the instructors were great, and how much their own skiing improved.

We all want to say thank you and well done.”

 

“We’ve been coming to Nendaz for our family holidays every winter for the past five years.

Sometimes there are 15 of us, sometimes there are 20 and this year we were 30!

The hospitality, flexibility and efficiency of Neige Aventure’s team bring us back year after year for rentals (the quality is impeccable) as well as for skiing and boarding lessons for the children. We often choose the afternoon lessons to give the kids a chance to practice in the morning… and when they go off on their day excursion we adults are free for the entire day to explore the snows up at Mont Fort, before coming back to see the kids add yet another medal to their collection!”

Laurent

 

The Neige Aventure ski school was part of the reason we chose to buy an apartment in Nendaz. In our opinion, having an enjoyable fun experience whilst at ski school is critically important for children, and Neige Aventure has always managed to achieve this objective at the same time as teaching improved technique. The quality of instruction is very high, the atmosphere always positive and the instructors good fun and willing to adapt to individual needs.”

Paul

 

“Both our families have used all your services for 2 years now even though our apartment is in Les collons. Because your instructors are the best and our children are looking forward to meeting you all again next season. Many thanks.”

Jane and Karin

 

We found the quality of service at Neige Aventure to be first class. The staff fitting our boots and skis was extremely helpful and enthusiastic, and the quality of the equipment is very good. We also booked a week of private ski lessons and made great progress - we highly recommend Chris Vaughn who is patient with more mature beginners and my partner skied the entire length of Alpage from Tracouet down to Nendaz after only 5 lessons - superb! We intend to use Neige Aventure again on our next visit.”

Rosemary D

 

“I am always happy with the service we receive. Great English speaking staff and instructors, who have made my little five year olds skiers in two days, from nowhere to skiing top to bottom. Well done all of you.”

Amanda P.

 

We can only speak really highly about the experience we have had this season with Neige Aventure. Since the beginning everything has been easy and you have always been very accommodating.

Best regard and see you soon.”

Muller Family.

 

“The advice I received concerning which skis to choose and why was excellent and the Guiding from Helmuth was absolutely first class.”

Nick

 

we've been travelling to Nendaz since 2003 and been using Neige Aventure all years with great pleasure and satisfaction. We've now have had 5 kids more or less through your ski school system - and they are happy. Beginning at pink/green work their way up through the levels in a really well structured progression. So now we have one passing all through and 4 kids in energie/Silver. This is a perfect vacation for us, nice service, pro ski school and pleasant staff.”

Jan M.

 

An excellent service and holiday all round. After 25 years of skiing this has been the best service for ski hire and instruction we have received. Well done and many thanks. We are thinking of returning to Nendaz next year.

Kind regards,

Rupert M.

 

“We used Neige Aventure from 22nd December till 4th January 2013 - we found the service provided by the ski school staff fantastic, our 3 children loved gong to ski school every day and particularly enjoyed the excursion day on a Friday. The ski school caters for all languages and the option of staying for lunch is great giving us extra time to ski on our own. We are returning to Nendaz next year and will definitely be booking with Neige Aventure.”

Alanna S.

 

 

“Our two children started in the kids club over Christmas where they learnt the snow plough or pizza as they called it. They moved to blue class at February half term after which they were happy skiing blue and red runs. The speed of the learning has been amazing so that now we can enjoy some skiing days altogether. The eldest of the two was so excited at Easter to ski his first black run. They both had fun in ski school and look forward to their next course at Christmas to improve their technique and most importantly to learn all about the mountains and being safe - something the instructors really focus on.”

Deborah & Dominic

 

“Another great weeks skiing in beautiful snowy Veysonnaz. Mark's patient guidance and tuition was a key factor in my enjoyment and has greatly contributed to my increased ability and style! As a reasonable level intermediate I really appreciate his attention to technique, his good humour and enthusiasm. My daughter and her friends boarded with Rolf and and his team and they had a fantastic time too. Finally, Karin in the shop is unfailingly helpful and efficient. Well done to Neige Aventure - I look foward to seeing you all again next season.”

John W

 

“Dear Team of Neige Aventure,

As usual we can only say, that we are very satisfied. When we have used the ski-school, we have had great experience. When we come in to the shop, we always feel welcome and you are there to help, and take your time. We feel we have a great contact, and hope this will continue.

On behalf of the R Family

 

“Dear Neige Aventure,

Our children thoroughly enjoyed their week’s ski school with yourselves and we particularly enjoyed the facility of the lunch club giving us an extra hour to ski before meeting up.
Your organisation was great, your instructors friendly and professional and we are delighted the way our children are learning to ski.

Many thanks, we will be using yourselves again”

Sandra R.

 

“Our 6-year-old son took a 5-day classes with Neige Aventure during Christmas break, and we very happy with them. The instructor was very patient and friendly with the kids, the class was small (4 children, same level). The staff at Neige Aventure was very helpful and professional. We highly recommend them.”

F Family

“Our group of 3 adults booked with Neige Adventure and would strongly recommend it. Over the course of the past few years, I've had 7-8 different private ski instructors and the teachers at Neige Adventure were by far the best I've ever worked with. We booked a mix of private lessons and enrolled in the morning ski school. Had great experiences with both -- learned a lot and the instructors really helped us gain confidence on the slopes.”

Emma

 

“Neige Adventure – we found all the instructors to speak excellent English and all were very friendly and good fun. After we sorted out that Anna was in the wrong group, both children progressed well and we would certainly recommend the ski school.

Sue B

 

Great ski school I'd never had skis on my feet at the beginning of the week and by day 6 I was flying down the black runs making full use of my ski pass. I would recommend the school and hire shop to anyone.”

Simon

 

“We are all home now after our holiday and settled back into our daily routines. I wanted to say thank you for all your help while we were in Nendaz sorting out ski school and private lessons for Daniel and Lewis and also for myself. As you know this was Daniel and Lewis' first skiing holiday and having the ski school with Madeline and Sarah really helped them, and then when we booked the two hour private lesson with Chris on the last day it absolutely made their holiday. They had a great time with him and have asked that if we come again can they ask for Chris for their lessons! Anyway thanks again for all your help and hopefully we'll see you maybe next year.”

J Family

 

“We had another great holiday over the New Year in Nendaz, and the girls enjoyed their lessons again. You have a great team and we always appreciate your excellent service and friendly staff.”

Nichola and Ian H 

 

Shop feedback

 

Since 1989, Neige Aventure has received many ski and snowboard school and equipment rental reviews and feedback from customers.

Looking at the reviews below, it is easy to see why Neige Aventure is helping Nendaz to obtain great reviews and to become one of the best ski resorts in Valais, Switzerland..

But don’t just take our customers’ word for it: the only way is to live it yourself!

 

14.03.2016 

"We have used NA for the last few years for some private lessons and have always found the staff in Nendaz extremely helpful and accommodating.

This year, both the person who took our booking was very professional and arranged our booking very quickly, politely and efficiently. Darren the ski instructor was superb, he was very patient and fun for our son.

Also we hired our sons equipment through On the mountain and the equipment was of a high standard and the staff were very helpful when we had to change the boots for a different size!

We hope to come next year and will definitely book our lessons through NA and equipment through On the Mountain!

Best regards"

Penny

23.02.2016

"We have been coming to Neige Aventure for ski lessons and equipment hire for many years, and we have always loved the service and the teamThe equipment is always great and your staff are very knowledgeable and obliging.  The ski instructors are always great too.  I had a few great lessons with Rich, who is a great instructor and really cares about his classes.  My daughters loved being with Rick, Donald and Jeanne and they made some great progress last week.

Please extend my thanks to all of your team for their kindness, professionalism and for making it all such fun!"

Declan

 

23.02.2016

"The hire experience was a good one from start to finish.  The guys were very helpful in fitting our boots, explaining how to use the gear and ensuring we made the best selection of skis to suit our experience and type of skiing.  The equipment was in good condition, boots very comfortable.  No blisters - hoorah!
Returning the equipment was easy.  No fuss.  Staff polite, efficient and knowledgeable.
We would definitely use you again and recommend you to others.
All the very best,"
Greg

22.02.2016

"The service was great!!! Would definitely book again

Thanks very much"

Charl 

22.02.2016

"Dear NA 

I’ve used your services before and am always happy with the service. 

I rented skis and boots for myself and my daughter - your team was helpful as always (Travis was very helpful despite having just served a whingeing Pom lady right before me!)

My daughter had ski lessons and Nora, George & Mark were all really good.

Already looking forward to next year!

Best wishes"

Matt 

 

21.02.2016

"As returning customers, we were more than happy with the service we got from yourselves, from renting ski's to having great personal tuition from Rich, he is the best!

See you next year

Kind regards"

Naomi 

 

21.02.2016

"My children and I had the most fantastic ski holiday, mainly due to the instruction we received. 

Vergenie is a brilliant teacher, very calm and patient, and very able to accommodate the differing levels and languages in the class. She gave me lots of confidence, and I feel that I definitely improved under her tuition. I would have no hesitation in recommending her. My children were very happy with Laurent, who taught them enough skill and confidence to snowboard down to Bob's Bar after only 4 lessons. They were very happy with that! 

Nina was lovely to deal with, and all our requests were dealt with a 'can do' attitude. Our equipment was great, particularly my ski boots which were stunning - comfortable and warm, and looked as though I was the first person to use them. 

A big thank you to all

with best wishes"

Tanya 

 

21.02.2016

"Pablo was a brilliant instructor for our kids. They were all very taken with him and each morning he made a point of asking me if there was anything that I wanted him to focus on.

He was happy to meet us in Siviez which was a great help for the parents and children.

I will not hesitate in referring NA (and the ski hire at On the Mountain) to friends.

Kind regards"

Peter

15.02.2016

"Hi,

Thanks for your email. I just want to say that, once again, our experience with Neige Aventure has been fantastic. From the very beginning when I booked online to the very end with the medals ceremony, including the "check-in" at the shop and the rental of the equipment.

Special words for Loan and Ed. Both of them great teachers and fantastic persons.

We will be back.

Thanks!!!"

Fernando 

 

18.02.2016

"Hi,

Thanks very much for your help with ski equipment and lessons.  The equipment was ready and quickly picked up.  The lessons, with Tom W, were great.  He was patient, very good at diagnosing our problems and sorting them out.  Our skiing improved greatly with his teaching!"

Michaela

 

“We have used your company for many years now and are always delighted with the professional and friendly instructors. It is very important that they are native or near native speakers too. Your staff in the shop are also very good and extremely helpful as are those booking the classes.

Having a chalet in Nendaz means we get lots of visitors and we always point them in your direction.”

Jennifer

 

23.03.2015

“Only one word needed 'FAB'

Thanks for all your help”

Jill

 

26.02.2015

“Many thanks to all the staff, from the desk staff who always seemed to find a last minute instructor for us, to the boot and ski fitting staff who ensured our kids had well fitting boots and funky skis, to the instructors who brought out the best skiing in all of us!

Looking forward to next season already!” 

The Shenoy Family

 

“Ski and board hire is great, with a wide range of equipment to suit all levels – helpful friendly advice and good service.”

Paul

 

“I have always found the staff friendly and helpful. Everyone in the shop through to the instructors and guides on the mountain.

I have been using Neige adventure for 6 years now and I whole heartedly recommend them to everyone who visits Nendaz.”

Neil B

 

“Thanks for your help last week, Great service, great equipment and great price. We will come again.”

Jeremy M

We found the quality of service at Neige Aventure to be first class. The staff fitting our boots and skis was extremely helpful and enthusiastic, and the quality of the equipment is very good.”

Rosemary D

 

“The advice I received concerning which skis to choose and why was excellent and the Guiding from Helmuth was absolutely first class.”

Nick

 

“An excellent service and holiday all round. After 25 years of skiing this has been the best service for ski hire and instruction we have received. Well done and many thanks. We are thinking of returning to Nendaz next year. “

Rupert M.

 

“Thank you for your efficient and friendly service during my last stay in Nendaz 17-2 to 24-2 13. I would highly recommend your services to friends.

Martin

 

“Dear Team of Neige Aventure,

As usual we can only say, that we are very satisfied. When we have used the ski-school, we have had great experience. When we come in to the shop, we always feel welcome and you are there to help, and take your time. We feel we have a great contact, and hope this will continue.

On behalf of the R Family

 

“The guys in the ski shop were a real friendly bunch, and always ready to help. The quality of your 'top' skis and boots was great, the standard skis were OK. We may, or may not, come back to Versonnaz next year (we enjoy going to different places!) but when we do return, we will definitely use your ski school and shop again.”

Liz W

18.01.2015

 

“The neige adventure hire was easy to pick up and they were very helpful and accommodating spending time with us to make sure the boots for well! We even changed our boots the day after and Bart on both days was very nice.”

Dhvani

30.01.2015

“I have been coming to Nendaz for 5 years now with a friend who is both a chalet owner and an experienced skier. She recommended Neige Adventure for my first visit and I have used them ever since. I have always felt comfortable and never been rushed in the hire of equipment. The team have always been extremely friendly knowledgable and helpful.”

Anne